Privacy policy
A short notice for a small installer website based in South Wales.
This policy applies to orbitbarn.co.uk (the planned address — treat the live domain as the service it describes) and to enquiries sent through the quote form or to our published email address.
Orbitbarn is the controller for this website. We are based in South Wales. Contact: hello@orbitbarn.co.uk.
What we collect
If you send a quote request we collect the name, email, phone number (if you give one), postcode or area, property type, the service you are interested in, and any message you write. We also receive whatever your email provider or a form service (for example Formspree or Web3Forms) needs in order to deliver that message.
This site does not use advertising cookies or a third-party analytics script. The web server that hosts the files may keep standard access logs (for example IP address, browser and the page requested). Those logs are under the control of the hosting provider you appoint.
Why we use it
We use enquiry details to reply, prepare a quote, and — if you go ahead — to carry out the work. The lawful basis is usually our legitimate interest in responding to a request you initiated, or a step towards a contract. We do not sell your details, and we do not use them for newsletters unless you have clearly asked us to.
How long we keep it
Enquiry messages that do not become a job are kept only as long as it is useful to complete the conversation, then deleted. If we do work for you, relevant details may be kept as part of ordinary business records (for example invoices) for as long as tax and accounting rules require.
Who we share it with
The quote form is sent through Web3Forms, which processes the message in order to deliver it, under their own terms. We may also share what is necessary with an accountant, insurer or professional adviser, or if the law requires it. We do not pass enquiries to Starlink or SpaceX unless you ask us to help you with something that requires it.
Your rights
You can ask for a copy of the personal data we hold, ask us to correct it, or ask us to delete it where we have no reason to keep it. You can also complain to the Information Commissioner’s Office at ico.org.uk.